Welcome to our web site ("charlotepringels.com"). These General Terms and Conditions govern the access to and use of charlottepringels.com. The access to and use of this web site as well as the purchase of products on charlottepringels.com are based on the assumption that these General Terms and Conditions have been read, understood and accepted by you. This website and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on charlottepringels.com.

We may modify the TOS from time to time. Please read the TOS and check back often. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

For any other legal information, go to the sections: Privacy Policy and shipping & Return of charlottepringels.com

Registration

To use some of the services or features made available to you on charlottepringels.com you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us by changing your details under the “log in” section of the website. The account password you provide should be unique and kept secure, and you must notify charlottepringel.com immediately of any breach of security or unauthorized use of your account.

Please refer to our Privacy Policy for information about how we use your data.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. It is your sole responsibility to (a) careful, prudent use of your charlottepringels.com password; (b) secure use of charlottepringels.com account (c) promptly inform charlottepringels.com of any need to deactivate a password. You grant charlottepringels.com and all other persons or entities involved in the operation of this website the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of this website. If you are under 18, you may use charlottepringels.com only with involvement of a parent or guardian. Charlottepringels.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Products and colours

On charlottepringels.com, we only offer products marked with the "charlottepringels.com" trademark. Charlottepringels.com does not sell flawed products or products of lower quality than the corresponding market standards.

The main characteristics of products are shown on charlottepringels.com on each product page. The products offered on charlottepringels.com may not exactly correspond to the real products in terms of image and colours due to the Internet browser or monitor used.

Orders

All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Charlottepringels.com offers products for sale that are in stock and available for dispatch from our distribution center. However we reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Pricing policy

Prices shown on the website are in different currencies based on the region and are inclusive of VAT at the applicable rate. All prices and offers remain valid as advertised from time to time. The price of a product displayed on the website at the time the order is accepted will be honored, except in cases of payment error.

However we reserve the right at any time to modify prices or discontinue the Service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Product prices are set at the beginning of each season using existing currency exchange rates. These prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during the selling period.

 Import duty or tax costs will be invoiced to you directly from our shipping carrier or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in the same currency as your purchase, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Acceptance of your order

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Charlotte Pringels reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

By making an offer to purchase product you expressly authorize us to perform credit checks and where charlottepringels.com feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for further information about how we use your data.

Payment

Payment can be made by Paypal and Visa, MasterCard, Maestro debit cards, and any other methods which may be clearly advertised on the Site. Payment will be debited and cleared from your account at the end of the checkout process. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to charlottepringels.com, we will not be liable for any delay or non-delivery.

All credit/debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment.

To help ensure that your shopping experience is safe, simple, and secure, charlottepringels.com uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.

Insurance and delivery

Charlotte Pringels insures each purchase during the time it is in transit until it is delivered to your specified delivery address. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. charlottepringels.com is not responsible for any delays caused by destination customs clearance processes.

Shipping and delivery of the products

For specific product shipping and delivery procedures read the Shipping&Return section. Please read these section carefully. The information provided in this section forms an integral part of these General Terms and Conditions and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

Intellectual Property Rights

All content included on charlottepringels.com, such as works, images, pictures, musics, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of charlottepringels.com. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of charlottepringels.com as the case may be.

Charlottepringels.com shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Charlottepringels.com shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content.

Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by charlottepringels.com shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

Disclaimers on content, copyright complaints

Charlottepringels.com does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Belgium. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by charlottepringels.com shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of charlottepringels.com is accurate and does not contain any incorrect or out-of-date information. However, charlottepringels.com cannot be held liable for the accuracy and completeness of the content.
Moreover, charlottepringels.com cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please write to the following e-mail address: info@charlottepringels.com. Our representative will be at your disposal to assist and help you to restore your access to the web site, as fast as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow charlottepringels.com to operate without any suspensions, interruptions or discontinuity due to updating the web site.

Other businesses

Parties other than charlottepringels.com may provide services or promote and sell product lines on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. These links are provided for your convenience only and you access them at your own risk. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals or the content of their Web sites. Charlottepringels.com does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Jurisdiction

This website is controlled and operated from its headquarter in Belgium. charlottepringels.com does not represent or warrant that materials on this website are appropriate or available for use in other locations. If you choose to access this website from other locations, you do so at your own risk and are responsible for compliance with any and all local laws.

Disclaimer of warranties and limitation of liability

BY USING THIS WEBSITE, YOU AGREE TO INDEMNIFY CHARLOTTEPRINGELS.COM, ITS MANAGERS, EMPLOYEES, AGENTS, DISTRIBUTORS AND AFFILIATES FOR ANY AND ALL CLAIMS, DAMAGES, LOSSES AND CAUSES OF ACTION ARISING OUT OF YOUR BREACH OF THE FOREGOING AGREEMENT. THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY CHARLOTTEPRINGELS.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. CHARLOTTEPRINGELS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

Site policies, modification and severability

Please review our other policies posted on this site, including those related to retail sales made through this site. These policies also govern your visit to charlottepringels.com. We reserve the right to make changes to our site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

These Terms will continue to apply until terminated by either charlottepringels.com or you. If you intend to terminate this agreement you may discontinue using this website. Charlottepringels.com may terminate this agreement if you have breached any provision of the Terms or you have acted in a manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms.